Email Marketing Automation Operations Manager

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Requirements:

• Must have a minimum of 1 year of Email Marketing Automation Operations Manager experience.
• In-depth industry knowledge regarding best practices, development, current regulations, and technology.
• Deep background in a remote set-up of work similar to freelancing as an Independent Contractor.
• Highly capable in problem-solving skills and the ability to handle challenging situations with tact and professionalism.
• Strong personal and professional judgement.
• Adaptability to respond quickly to a shifting reality and adjust initiatives and priorities.
• Capable of working independently, with leadership skills and taking initiative in resolving issues.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills (Both written & verbal).
• Knowledge in Airtable CRM and Smartlead platform.

Responsibilities:

• Participates in business development opportunities and communicates to Leadership.
• Facilitates and identifies solutions to address complex business problems/issues.
• Help with onboarding clients and overall strategy for cold email campaigns.
• Implement business-focused solutions within time/cost constraints.
• Ensure customer satisfaction at all times.