Product Engineer, Core (Laravel)

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Requirements:

• 3+ years software engineering experience, with a focus on backend.
• Significant experience with Laravel, PHP 8.1+, MySQL, and testing pipelines in a deployed web application used by paying customers.
• Exceptional communication skills - especially written.
• An eye for testable, maintainable, and intuitive code.
• The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems.
• High degree of empathy both toward customers and teammates.
• Self-motivated and able to make decisions when surrounded by uncertainty.
• Experience with query optimisation and queue/job-centric backends is a plus.
• Experience with support engineering and communicating with stakeholders who are impacted by your work.

Responsibilities:

• Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems.
• Use your software engineering chops to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain.
• Add your voice to product shaping discussions.
• Iterate on launched features based on customer feedback.
• Actively seek out opportunities to innovate.
• Integrate multiple third-party services, often in an asynchronous logic flow.
• Creatively solve issues presented by lots of moving parts at scale.
• Work within our 'majestic' monolithic codebase and few micro-services, all sitting on a Kubernetes-powered infrastructure-as-code stack.
• Implement and use observability tooling to track and debug post-deployment.
• Seek out and remedy performance issues, high resource usage, and other technical problem areas that have the most impact on business operations and customer experience.