Senior Application Support Engineer (Fully Remote)

Posted 2024-09-20

💎 Seniority level: Senior, At least 5 years

📍 Location: Romania

🔍 Industry: Enterprise software / Risk management software

🏢 Company: EXUS

🗣️ Languages: English

⏳ Experience: At least 5 years

🪄 Skills: LeadershipSQLOracleOracle RDBMSRDBMSCommunication SkillsAnalytical SkillsCollaborationMentoring

University Degree in Computer Science or relevant discipline.
At least 5 years of relevant working experience.
Experience in Collections/Banking systems will be highly appreciated.
Very good knowledge of PL/SQL and Oracle Databases; DBA skills will be highly appreciated.
Customer-focused mentality with attention to detail and accuracy.
Discipline in properly following up all customer requests.
Strong communication, presentation and writing skills in English.
Ability to work in shifts if needed.

Incident registration and management through EXUS’ Helpdesk software.
Analysis, resolution and follow up of reported incidents with the Engineering teams.
Development of Change Requests, testing, installation and maintenance of EXUS’ proprietary software (by using PL/SQL Developer).
Monitoring, health check and application housekeeping of our managed service cloud environments.
Mentoring and guiding less experienced team members.
Regular communication with our clients.

Posted 2024-09-30

📍 Romania

🔍 Enterprise software, Financial services

🏢 Company: EXUS

Incident registration and management through EXUS’ Helpdesk software.
Analysis, resolution and follow up of reported incidents with the Engineering teams.
Development of Change Requests, testing, installation and maintenance of EXUS’ proprietary software (by using PL/SQL Developer).
Monitoring, health check and application housekeeping of managed service cloud environments.
Mentoring and guiding less experienced team members.
Regular communication with clients.

SQLOracleOracle RDBMSRDBMSCommunication SkillsCollaborationPresentation skills

Posted 2024-09-30

Posted 2024-09-20

📍 Romania

🧭 Full-Time

🔍 Enterprise software, Risk management

🏢 Company: EXUS

University Degree in Computer Science or relevant discipline.
At least 5 years of relevant working experience.
Experience in Collections/Banking systems is highly appreciated.
Very good knowledge of PL/SQL and Oracle Databases; DBA skills are highly appreciated.
Customer-focused mentality with attention to detail and accuracy.
Discipline in properly following up on all customer requests.
Strong communication, presentation, and writing skills in English.
Ability to work in shifts if needed.

Incident registration and management through EXUS’ Helpdesk software.
Analysis, resolution, and follow-up of reported incidents with Engineering teams.
Development of Change Requests, testing, installation, and maintenance of EXUS’ proprietary software using PL/SQL Developer.
Monitoring, health check, and application housekeeping of managed service cloud environments.
Mentoring and guiding less experienced team members.
Regular communication with clients.

LeadershipSQLOracleOracle RDBMSRDBMSCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-09-20

🔧 Requirements