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- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Relevant certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator.
- Proven experience as a Salesforce Administrator with at least 5 years of hands-on experience.
- In-depth knowledge of Salesforce configuration, customization, and administration.
- Strong understanding of Salesforce data model and data management best practices.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- Self-motivated and detail-oriented with project management abilities.
- Familiarity with Salesforce security concepts and best practices.
- Experience with agile methodologies and working with designers and engineers.
- Experience with middleware/iPaaS platforms is a plus.
- Fluent in English.
- Lead the configuration and customization of Salesforce to meet the company's evolving needs.
- Provide advanced user support, troubleshooting, and issue resolution for Salesforce users.
- Collaborate with IT to integrate Salesforce with other business systems.
- Develop data management strategies to maintain data integrity and create customized reports and dashboards.
- Analyze sales and CRM processes to identify areas for improvement and implement optimizations.
- Plan and execute system upgrades, enhancements, and deployments.
- Implement security controls, user permissions, and data access policies.
- Maintain detailed documentation of system configurations and establish governance policies.
LeadershipProject ManagementGraphic DesignPeople ManagementProduct ManagementSalesforceProject CoordinationProduct OperationsOperations ManagementC (Programming language)Problem Solving
Posted 2024-07-11
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