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Director of Engineering, Customer Operations

Posted about 12 hours agoViewed

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💎 Seniority level: Director, 5+ years

📍 Location: United Kingdom

🔍 Industry: Software Development

🏢 Company: Monzo👥 1001-5000💰 Secondary Market 5 months ago🫂 Last layoff over 4 years agoFinancial ServicesBankingWealth ManagementFinTech

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipSQLArtificial IntelligenceData AnalysisMachine LearningAlgorithmsData Structures

Requirements:
  • Experience managing Engineering Leaders
  • Ability to operate at high and detailed levels
  • Strong bias to action
Responsibilities:
  • Lead an organization of ~50 individuals
  • Build tools and UIs for customer support
  • Evaluate team success with key metrics
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