Sr. Project Manager

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Requirements:

• 5+ years of experience with managing projects; Proven experience in project management, preferably within a healthcare or operations environment.
• 2+ years of experience hiring, leading, and developing cross-functional teams.
• Advanced proficiency in project management tools, such as Asana or similar platforms.
• Exceptional organizational skills and the ability to balance multiple priorities, timelines, and stakeholder needs in a dynamic environment.
• A collaborative and solutions-oriented mindset, with the ability to influence and align diverse stakeholders across technical and non-technical functions.
• Superb written and verbal communication skills, with experience presenting to senior leaders and cross-functional teams in an engaging and accessible manner.
• A passion for working in a fully remote environment, with demonstrated ownership, accountability, and adaptability.

Responsibilities:

• Incorporate proven project management philosophies into tools and workflows used by the Project Management team.
• Continuously improve documentation standards for the team, supporting Project Managers with effective documentation.
• Own key cross functional relationships that foster a collaborative partnership between Care Operations Project Management and key stakeholders.
• Triage incoming project requests, including scoping and sizing.
• Assess the impact of projects on Care Operations.
• Drive alignment on project prioritization and communicate prioritization decisions.
• Create and coordinate working teams for each project, ensuring designated time and communication channels.
• Manage active Asana projects, tracking dates, owners, and dependencies.
• Schedule regular cross-functional team meetings as needed.
• Collaborate with BizOps for reporting requirements.
• Coordinate launch communications and training efforts to ensure Hims & Hers stakeholders are prepared for implementations.
• Communicate upcoming implementations with internal Care Operations partners.
• Conduct Launch Readiness (Pre-mortem) meetings with stakeholders.
• Conduct Retrospective meetings to gather feedback and insights from stakeholders.
• Facilitate workgroup agendas for designated Hims & Hers service lines; identifying and tracking next steps for cross-functional partners.
• Maintain an initiative tracker for ongoing projects for designated Hims & Hers service lines.
• Lead documentation for cross-functional decision-making and approvals.
• Maintain the Care Operations Launch Schedule with key timelines and updates.