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Head of Community

Posted 1 day agoViewed

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πŸ” Industry: Web3 Entertainment

🏒 Company: Superduper

πŸ—£οΈ Languages: English

Requirements:
  • Experience in data frameworks and community strategies
  • Strong organizational skills
  • Ability to distil large datasets and strategies
  • Proven ability to scale engaged communities in Web3
Responsibilities:
  • Grow online following and increase engagement
  • Monitor and optimize KPI driven campaigns
  • Analyze community data for trends and improvements
  • Grow and manage a community team
  • Oversee community support channels
  • Monitor and moderate community channels
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🧭 Full-Time

πŸ” AI

🏒 Company: mozilla.ai

  • 8+ years of experience in open source community engagement, social media, public relations, or customer success, with at least 3 years in a leadership role.
  • Experience in open source, AI or other relevant technology startups.
  • Proven experience building and leading high-performing teams. Able to inspire and motivate others to achieve ambitious goals.
  • Demonstrated ability to create and implement strategic plans for community engagement and growth. Ability to prioritize and manage multiple initiatives simultaneously.
  • Strong written and verbal communication skills, with an ability to engage a wide range of audiences, from technical developers to executive leaders.
  • Demonstrated understanding of AI technologies, developer workflows, and technical ecosystems. Hands-on experience working with developers or contributing to technical projects.
  • Ability to analyze community engagement data and provide actionable insights. Experience with community platforms, CRM tools, and analytics software is a plus.
  • A passion for technology, innovation, and AI. An ability to stay ahead of industry trends and understand the evolving needs of our community.
  • Lead the development of a comprehensive community engagement strategy with a strong focus on execution and measurable results, to help meet our growth objectives around product engagement, developer outreach and mission alignment.
  • Identify and engage new community members across relevant platforms (online forums, social media, developer communities, events). Build, grow, and manage an engaged community of developers, early adopters, and industry leaders.
  • Define and execute our overall communications strategy to build awareness and drive developer engagement. Manage the content, technical development and ongoing updates for the Mozilla.ai website and other key communication pathways.
  • Build and execute a content strategy, including blog posts, press releases, social media, and product updates, in collaboration with content and technical writers.
  • Plan, promote, and execute both virtual and in-person events, such as meetups, hackathons, webinars, and user conferences. Develop and nurture strategic partnerships with other companies, organizations, and thought leaders in the AI and tech ecosystem.
  • Serve as the voice of the community within the company, communicating insights and feedback to product, engineering, and leadership teams. Act as a liaison between the company and the community to foster trust and loyalty.
  • Use analytics and feedback from community interactions to measure engagement, identify opportunities for growth, and improve community initiatives. Provide regular reports to leadership on community health, growth, and impact.
  • Build and manage a high-performing community engagement team. Provide guidance, mentorship, and support to team members and cross-functional collaborators to ensure alignment and success.
Posted 2 months ago
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