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Program Manager, Product Content

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💎 Seniority level: Manager, 2+ years

📍 Location: Ireland

🔍 Industry: Marketing, technology, or creative industries

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaSAnalyticsMarketingCopywritingSocial Media

🗣️ Languages: None

⏳ Experience: 2+ years

🪄 Skills: Project ManagementData AnalysisProject CoordinationCross-functional Team LeadershipAPI testingContent managementREST APICommunication SkillsAnalytical SkillsAgile methodologiesOrganizational skillsStakeholder management

Requirements:
  • 2+ years' of programs & project management experience, preferably in marketing, technology, or creative industries
  • Expertise in project management methodologies and best practices
  • Remarkable organizational skills and attention to detail
  • Excellent written and verbal communication abilities
  • Proficiency in Asana
  • Ability to build relationships and work effectively across teams and time zones
  • Experience managing multiple concurrent projects
  • Problem-solving mindset and adaptability
  • Bachelor's degree or equivalent experience
  • Familiarity and/or certifications with Asana required
Responsibilities:
  • Design and implement comprehensive content management systems that streamline our global product marketing operations
  • Develop data-driven content strategies that leverage analytics and AI insights to drive usage and meet customer and rep needs across products
  • Manage multiple product marketing content projects from kickoff to completion, ensuring successful delivery and stakeholder satisfaction
  • Explore and implement AI solutions to optimize and build operations that scale across teams, content topics and types
  • Implement robust quality control processes that ensure content accuracy and effectiveness, as well as maintaining brand voice and quality
  • Create feedback loops with your stakeholders and their stakeholders with clear follow-up processes to create better operations and overall program
  • Establish metrics and reporting frameworks to measure content effectiveness in driving usage and guide strategy
  • Create and maintain product content lifecycle plans with clear documentation, milestones, deliverables, timelines and status updates
  • Share insights with cross-functional organizations including Marketing, Sales, CS and Product to keep projects on track and stakeholders aligned
  • Coordinate with cross-functional programs managers to build and maintain project schedules that accommodate multiple stakeholders and deadlines
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