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Solutions Engineering Manager

Posted 1 day agoViewed

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💎 Seniority level: Manager, 5+ years of management experience; 10+ years industry experience

💸 Salary: 175000.0 - 200000.0 USD per year

🔍 Industry: Data Security, Compliance, Privacy, AI Data Management

🗣️ Languages: English

⏳ Experience: 5+ years of management experience; 10+ years industry experience

Requirements:
  • 5+ years of management experience
  • 10+ years industry experience in sales engineering or related experience
  • Relevant experience in one or more of the disciplines of data privacy, data security, or data governance
  • Prior experience in selling software to Fortune 500
  • Ability to work independently in a fast paced environment
  • Positive attitude, customer focus, and strong sense of ownership over customer results
  • Excellent customer-facing communication and organization skills
  • Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders and technology practitioners
  • Passion for demonstrating solutions and ability to provide technical input during the sales process
  • Some prior experience with one or more of the following: RDBMS systems, no-SQL data-stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
  • Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
  • Experience with Linux or container frameworks (such as Docker) is a strong plus
Responsibilities:
  • Manage and mentor a team of 5-10 Sales Engineers
  • Hire and retain the best talent from across the industry
  • Recognize and reward leadership, promoting team members along the defined career path.
  • Gather insights from customers, determine product gaps and work closely with PM/R&D to improve our products
  • Stay up to date with current and future market trends, competition and regulatory developments
  • Collect and share knowledge within the team
  • Determine training needs for overall team and individuals
  • Coach other team members where possible
  • Report on group activities and trends
  • Continuously review and improve our POC process with the goal of reducing our time to close and overall success
  • Generate and / or review post POC summary reports. Share findings and take action where needed
  • Continuously review and improve Demo flows / messaging
  • Expand quality and quantity of all pre sales collateral
  • Update demo env to showcase new product functionality, verticals and unique customer use cases
  • Maintain content of RFP answer libraries to reduce response times
  • Contribute to building Brand awareness
  • Coordinate our customer engagements closely with sales, support, services
  • Identify all potential areas of improvement (approach, process, execution) within presales
  • Review need for special tools or scripts that can make our life easier during POC's
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