Benefits Operations Specialist AMER

Posted 2 days agoViewed

📍 Location: USA

💸 Salary: 80000.0 - 90000.0 USD per year

🏢 Company: Remote👥 1001-5000💰 $300,000,000 Series C almost 3 years ago🫂 Last layoff over 2 years agoHuman Resources Services

🗣️ Languages: English

🪄 Skills: HR ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationInterpersonal skillsData entryCustomer support

Requirements:

Experience in HR Operations Employee Benefits ideally in the context of delivering US PEO services
Obsessed to provide an excellent customer service experience
Strong organizational and time management skills

Responsibilities:

Provide delightful support to Employees and Clients re: Benefits in multiple areas
Process and solve tickets and escalations in Zendesk/e-mail
Help define/detail and execute on Standard Operating Procedures

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