Regional Director of Clinical Operations - West, MI

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Requirements:

• Minimum 5 years of leadership experience in Skilled Nursing Facilities (SNF), such as Director of Nursing, administrator, or department director.
• Must possess a clinical education credential of RN or higher (e.g., RN, NP, PA)
• Strong understanding of SNF quality measures, regulations, and expectations.
• Experience in employee management and team leadership.
• Proficiency in managing work Relative Value Units (wRVU) and productivity metrics.
• Tech-savvy with strong computer skills.
• Excellent problem-solving skills, including root cause analysis.
• Autonomous, independent worker with a strong understanding of healthcare staffing and needs.

Responsibilities:

• Oversee day-to-day clinical operations for Theoria-partnered facilities, ensuring efficiency and compliance.
• Track and manage provider timeliness, quality, productivity, and compliance with facility responsibilities.
• Collaborate on facility metrics, including Five-Star measures, QAPI initiatives, and reducing rehospitalizations.
• Provide superior customer service by addressing partner issues comprehensively and diligently.
• Conduct regular check-ins with facility partners, including quarterly on-site meetings.
• Participate in new facility education, training, and retraining as needed.
• Navigate multiple computer systems, including Monday.com, Slack, Gmail, and Zoom, to manage operations.
• Work closely with the VP of Clinical Operations and other team members to ensure smooth operations.
• Perform other associated clinical operations tasks as assigned.