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(fluent Polish & English) Customer Support Consultant (Poland)

Posted 7 days agoViewed

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💎 Seniority level: Experience in a customer support role

📍 Location: Poland, CET

🔍 Industry: Customer Support

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

🗣️ Languages: Polish, English

⏳ Experience: Experience in a customer support role

🪄 Skills: CRMCustomer support

Requirements:
  • Excellent Polish and English (C1 level both spoken and written)
  • Analytical and research skills
  • Personal laptop or computer (at least 8Gb of RAM)
  • Stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
Responsibilities:
  • Provide exceptional customer support via calls and emails
  • Build positive relationships with customers
  • Provide expert advice on outdoor gear and motorcycle equipment
  • Meet team KPIs
  • Maintain working knowledge of client’s products and services
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