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(fluent Italian & English) Customer Support Consultant (Rosario)

Posted 8 days agoViewed

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💎 Seniority level: Experience in a customer support role

📍 Location: Argentina, ART

🔍 Industry: Support-as-a-Service

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

🗣️ Languages: Italian, English

⏳ Experience: Experience in a customer support role

🪄 Skills: Fluency in EnglishCRMCustomer support

Requirements:
  • Excellent Italian and English (C1 level both spoken and written)
  • Experience in a customer support role
  • Analytical and research skills
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection
Responsibilities:
  • Provide exceptional customer support via calls and emails
  • Build positive and long-lasting relationships with customers
  • Provide expert advice on outdoor gear and motorcycle equipment
  • Meet team KPIs
  • Maintain working knowledge of client’s products and services
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