Customer Success Manager - South

Posted about 5 hours agoViewed

💎 Seniority level: Manager, 3+ years experience

📍 Location: South region, USA

💸 Salary: 115000.0 - 135000.0 USD per year

🔍 Industry: Cybersecurity and Cloud Services

🏢 Company: Zscaler

⏳ Experience: 3+ years experience

🪄 Skills: Networking

3+ years experience in a customer-facing role, such as solutions, customer success, technical account management, or solutions engineering.
2+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.

You will own a book of customers, be the advocate for, and champion their needs.
You will work with cross-functional teams to own and ensure customer deployments are completed quickly and efficiently.
You will run monthly and quarterly business reviews and serve as a trusted advisor to ensure business objectives are realized.
You will work closely with Sales to identify opportunities for expansion.

Posted about 9 hours ago

📍 South region

🧭 Full-Time

💸 115000.0 - 135000.0 USD per year

🔍 Cybersecurity

🔧 Requirements

3+ years experience in a customer-facing role, such as solutions, customer success, technical account management, or solutions engineering.
2+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.
Preferred: A background in Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, VPNs, CASB, etc.
Preferred: A background in network transformation technologies such as MPLS, SD-WAN, or WAN Optimization.

💡 Responsibilities

You will own a book of customers, be the advocate for, and champion their needs.
You will work with cross-functional teams to ensure customer deployments are completed quickly and efficiently.
You will run monthly and quarterly business reviews and serve as a trusted advisor to ensure business objectives are realized.
You will work closely with Sales to identify opportunities for expansion.

Networking

Posted about 9 hours ago