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Senior Cash Applications Analyst

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💎 Seniority level: Senior, 5+ years

🏢 Company: New Relic👥 1001-5000💰 Private about 1 year ago🫂 Last layoff 3 months agoIT InfrastructureCloud ComputingSaaSAnalyticsMobileSoftwareApplication Performance Management

⏳ Experience: 5+ years

Requirements:
  • Proficiency in ERP and billing systems (e.g., NetSuite, Zuora, Billing Platform).
  • Advanced Excel skills, including pivot tables and VLOOKUPs.
  • 5+ years of experience in cash application, accounts receivable, or a similar role.
  • Strong problem-solving skills to analyze and resolve complex payment discrepancies.
  • Excellent communication, collaboration, and multitasking abilities.
  • Bachelor’s degree in finance, accounting, or a related field.
Responsibilities:
  • Apply payments (checks, ACH, wire transfers, and credit cards) to customer accounts with precision and efficiency.
  • Reconcile daily cash receipts, promptly addressing any discrepancies.
  • Oversee credit card transactions from processing to reconciliation, ensuring accuracy and security.
  • Investigate and resolve unapplied or misapplied payments while partnering with collections and billing teams.
  • Generate and maintain reports on cash application performance, analyzing trends for discrepancies.
  • Streamline cash application processes by collaborating with IT and automation teams.
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