Senior Product Designer, Member Growth

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Requirements:

• At least 5 years of experience as a product designer at a software company contributing to and leading the design of product experiences with a hypothesis-driven experiment culture and metrics-driven approach to design.
• Portfolio of work that demonstrates your experience working in a growth design role and having impact on growth metrics (Acquisition, conversion, engagement, retention, or monetization).
• Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders, to create and deliver on a shared vision of success.
• Strong communication skills for articulating, discussing, and advocating for design decisions.
• Team-player mindset and ability to solve problems with purpose and urgency.
• Ability to give engineers guidelines for advancement without fully completed designs.
• Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions.
• Genuine interest in building accessible and inclusive products, with understanding of latest accessibility and usability standards.
• Excellence in product design, interaction design, information architecture, and copywriting; front-end development skills are a plus.
• Expertise with Figma and prototyping.
• A love for design and ambition to find new ways to improve.

Responsibilities:

• Work with your pod to identify and understand user problems stemming from activation, engagement, and retention focused business initiatives.
• Partner with cross-functional teammates to validate the most important and impactful problems to solve and how to solve them.
• Design solutions that test hypotheses and gain signals for further improvements.
• Ship high quality work that improves the member’s experience with their benefit whatever their goals may be.
• Partner with design, product, engineering, data science, and marketing to create meaningful and measurable impacts on key areas of Spring’s member funnel.
• Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.
• Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health.