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Mobile Service Technician

Posted 2 days agoViewed

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🏢 Company: Wattbike👥 11-50💰 $15,134,008 Private over 4 years agoTrainingFitnessSports

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📍 Rutherford, NJ

🧭 Full-Time

🔍 Luxury electric vehicles

🏢 Company: Lucid Motors👥 1001-5000💰 $3,000,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff almost 2 years agoAutomotiveElectric VehicleTransportationAutonomous Vehicles

  • 4+ years of experience as a Service Technician or Diagnosis Technician.
  • High School Diploma or GED is required.
  • ASE Certifications are needed.
  • Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains is essential.
  • Experience in luxury automobile repair environments is preferred.
  • Customer-facing experience with excellent written and verbal communication skills is required.
  • Proficient in Microsoft Office and ability to learn proprietary DMS software.
  • Ability to effectively communicate with the Field Engineering Team regarding vehicle preliminary diagnosis.
  • EPA 609 Certification is necessary.
  • Willingness to complete Lucid provided CPR training post hire.
  • Valid driver license with no suspensions within the past year.
  • Confidently repair electro-mechanical issues and perform diagnostics.
  • Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, and repair procedures.
  • Maintain knowledge of high voltage, low voltage, and general electric vehicle systems.
  • Problem-solve both technical and process-flow issues as a Subject Matter Expert in 1-2 major repair categories.
  • Follow repair order documentation procedures, and document all customer vehicle interactions using appropriate software.
  • Communicate and collaborate effectively with the service team and customers.
  • Demonstrate detail orientation and a passion for positive client experiences.
  • Support mobile service team remotely as needed.

Documentation

Posted 3 months ago
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