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Bilingual Behavioral Health Patient Care Coordinator

Posted 6 days agoViewed

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πŸ’Ž Seniority level: Junior, A minimum of 1 year

πŸ“ Location: Colombia, Costa Rica, Honduras

πŸ” Industry: Behavioral healthcare

🏒 Company: MedVAπŸ‘₯ 1001-5000Virtual AssistantMedicalDentalHealth Care

πŸ—£οΈ Languages: Spanish, English

⏳ Experience: A minimum of 1 year

Requirements:
  • A minimum of 1 year of experience as a bilingual Medical VA.
  • Proficient in Spanish and English.
  • Proficiency in medical software and EMR/EHR systems, ClinicalWorks preferred.
  • Experience in behavioral healthcare.
  • Excellent attention to detail and accuracy.
  • Excellent communication skills.
  • Knowledge of medical terminology.
Responsibilities:
  • Conduct telephonic or video-based intake, gather relevant patient information, and identify immediate needs.
  • Coordinate and manage patient appointments following established guidelines.
  • Maintain accurate records in EMR/EHR.
  • Direct patients to appropriate remote services or support groups.
  • Address patient concerns with empathy and professionalism, contributing to a positive experience.
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