Sales Development Representative (AMER)

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Requirements:

• Positive and energetic phone skills, excellent listening skills, strong writing skills.
• A self-starter with a track record of successful, credible achievements.
• You share our values and work in accordance with those values.
• Knowledge of business process, roles, and organizational structure.
• Determined personality with a desire to grow and win.
• Passionate about being a part of GitLab’s journey.
• Proficient in using Salesforce.
• Previous tech industry experience or experience in sales development, marketing, and/or sales is a plus.
• Eagerness to grow professionally with a best-in-class onboarding program.

Responsibilities:

• Effectively manage inbound lead flow.
• Conduct high-level discovery conversations in target accounts.
• Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets.
• Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities.
• Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts.
• Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io.
• Manage, track, and report on all activities and results using Salesforce.
• Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager.
• Act as a mentor for new SDR hires in helping them navigate their key accounts.