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Account Director - Patient Engagement (U.S.)

Posted 9 days agoViewed

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💎 Seniority level: Director, Significant experience in professional client relationship management

📍 Location: United States

🔍 Industry: Biopharmaceutical patient marketing

🏢 Company: OPEN Health👥 1001-5000💰 $1,300,000 Pre-seed about 1 year agoDatabaseConsultingMedicalHealth Care

🗣️ Languages: English

⏳ Experience: Significant experience in professional client relationship management

Requirements:
  • Bachelor’s degree.
  • Significant experience in professional client relationship management.
  • Excellent leadership and organizational skills.
  • Skilled manager, mentor, and effective delegator.
  • Desire for excellence in a fast-paced environment.
  • Excellent written and oral communication skills.
  • Keen attention to detail and budgetary restraints.
  • Background in biopharmaceutical patient marketing, client or agency side is a plus.
  • Experience working with Patient Advocacy Organizations is a plus.
  • Proficient in Microsoft Office, SalesForce, and reporting tools; knowledge of CVENT and Veeva a plus.
Responsibilities:
  • Primary client point of contact for patient initiatives, ensuring profitability and strategic growth.
  • Deliver quality patient-focused programs and creative work that aligns with client objectives.
  • Coordinate resources for efficient project execution while managing client expectations.
  • Communicate effectively with clients and monitor performance.
  • Proactively identify issues and lead remedial actions.
  • Mentor account managers and keep the Group Account Director informed regarding key accounts.
  • Collaborate with cross-functional teams to execute patient engagement programs.
  • Oversee activities related to client account support, including strategy meetings and budget reconciliations.
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