Senior Manager - GTM Enablement - Customer Success

Posted 15 days agoViewed

💎 Seniority level: Manager, >3 years of experience in Customer Success; >3 years of experience in Training or Enablement; >3 years of management experience

📍 Location: Germany, India

🔍 Industry: SaaS

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaS Analytics Marketing Copywriting Social Media

⏳ Experience: >3 years of experience in Customer Success; >3 years of experience in Training or Enablement; >3 years of management experience

🪄 Skills: LeadershipProject ManagementCommunication SkillsCoachingTrainingStakeholder managementProcess improvementCustomer Success

Requirements:

>3 years of experience in Customer Success is strongly preferred.
>3 years of experience in Training or Enablement.
>3 years of management experience in Customer Success or Enablement.
Strong leadership skills to motivate and inspire team members.
Excellent communication skills to convey complex ideas.
Ability to influence change across a diverse organization.
Experience in fast-paced, high-growth environments with shifting priorities.
Outstanding prioritization and negotiation skills.
Strong relationship-building skills with senior executives.
Experience in coaching and developing team members.

Responsibilities:

Lead a team of enablement partners that supports Upmarket Success, Scaled Success, and Support & Services.
Set global strategy for how enablement partners engage with stakeholders.
Own the relationship with senior executives to define global standards.
Ensure enablement efforts align with business needs and demonstrate ROI.
Serve as GTME representative on the Customer Success senior leadership team.
Coach enablement partners to elevate their performance.
Partake in Field Enablement leadership and strategy-setting.

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