Inside Sales/Proposal Follow Up Specialist

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Requirements:

• High School Diploma or GED is required.
• Proven track record in sales, customer service, and persistent follow-up.
• Experience in the home services industry is preferred.
• Ability to multitask by completing phone and computer work simultaneously.
• Typing speed of at least 40 WPM.
• Proficiency with Microsoft Office or Google Suite.
• Clear, kind, and energetic phone presence.
• Ability to work in a fast-paced environment while remaining organized.
• Must be a U.S. Resident.

Responsibilities:

• Establish customer rapport to sell products and services.
• Convert lost opportunities from technicians’ invoices and sales proposals.
• Follow up with customers regarding plumbing, electrical, heating and cooling needs.
• Encourage potential customers to share their experiences.
• Become an expert in market area and customer needs.
• Complete necessary paperwork and maintain customer database.
• Contact prospective customers via phone, SMS, and email.
• Conduct market research to develop warm leads and vet lead lists.
• Negotiate and close deals while showcasing company solutions.
• Participate in training to grow professionally.