Senior Operational Excellence Specialist

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Requirements:

• Education: Degree in fields such as Chemical or Industrial Engineering, Operations Management, or related discipline, or equivalent work experience.
• Preferred Lean Manufacturing/Six Sigma certification.
• Experience: 5-7 years in Operational Excellence/Continuous Improvement in high-volume industries.
• Proficiency in continuous improvement methodologies: DMAIC, SIPOC, VOC, process mapping, value stream mapping, 5 Whys.
• Strong data analysis skills using tools like Excel, Google Sheets, and BI software.
• Effective communication skills with the ability to convey complex ideas clearly.
• Experience in a remote working environment is beneficial.

Responsibilities:

• Improve quality of service delivery by reducing key defect metrics.
• Enhance financial performance and product unit economics.
• Support the Operational Excellence team in cultivating a Continuous Improvement culture.
• Analyze data to identify high-impact opportunities and root causes.
• Collaborate with cross-functional teams for service quality improvements.
• Develop creative solutions in partnership with product and operations.
• Communicate effectively across the organization to align on initiatives.
• Promote the adoption of Operational Excellence tools and manage documentation.