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Customer Success Field Specialist-Agricultural Technology (USA-Mountain Time zone)

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💎 Seniority level: Middle, 1-3 years

📍 Location: Denver, CO / Phoenix, AZ, MST, CST

💸 Salary: 70000.0 - 80000.0 USD per year

🔍 Industry: Agricultural Technology

🏢 Company: TELUS Agriculture & Consumer Goods

🗣️ Languages: English

⏳ Experience: 1-3 years

🪄 Skills: Data AnalysisAccount ManagementTrainingTroubleshootingClient relationship managementSales experienceTechnical supportCRMCustomer Success

Requirements:
  • Post-secondary education (Bachelor’s Degree preferred) in Agricultural Business, Plant Science, Agronomy, Farm Management, or Precision Agriculture.
  • Minimum of 1-3 years of account management experience in an agricultural related field.
  • Knowledge of farming practices and equipment.
  • General knowledge of soil fertility principles, fertilizer recommendations, and GIS/GPS technologies.
Responsibilities:
  • Provide leadership to manage and grow TELUS Agronomy enterprise relationships.
  • Train and foster adoption of TELUS Agronomy’s enterprise precision software.
  • Ensure successful onboarding for targeted organizations.
  • Serve as the key customer contact to own client success.
  • Interact at every level to help enterprise clients grow usage.
  • Provide recommendations and proactive advice throughout the customer lifecycle.
  • Plan and lead software training and educational meetings.
  • Record and analyze client data for training, usage, and expansion opportunities.
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