Dutch Speaking Technical Support Consultant - Athens (Remote in Greece)

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📍 Location: Greece

🗣️ Languages: Dutch, English

🪄 Skills: Analytical SkillsProblem SolvingCustomer serviceExcellent communication skillsTroubleshootingTechnical supportCRM

Fluency in Dutch and English; additional language skills are a plus.
Experience in technical support or customer service roles, particularly in a technology-oriented environment.
Strong analytical and problem-solving skills, with a commitment to customer satisfaction.
Excellent communication skills, able to simplify complex technical information.
Experience with CRM tools and basic troubleshooting techniques.
Ability to work independently in a remote environment while managing tasks effectively.

Deliver exceptional technical support to Dutch-speaking customers via phone, email, and chat.
Quickly identify, troubleshoot, and resolve product-related issues effectively.
Document all customer interactions and solutions within our CRM system accurately.
Guide customers on product features and usage to enhance their experience.
Work collaboratively with technical teams to escalate and resolve complex inquiries as necessary.
Stay updated on product advancements and industry trends to inform your support.