Account Manager, Corporate

Posted about 1 month agoViewed

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💎 Seniority level: Manager, at least 3 years

📍 Location: United States

💸 Salary: 85000.0 - 110000.0 USD per year

🔍 Industry: SaaS

🏢 Company: AlphaSense👥 1001-5000💰 $650,000,000 Series F 9 months agoArtificial Intelligence (AI)Search Engine Market Research SaaS Machine Learning Analytics

🗣️ Languages: English

⏳ Experience: At least 3 years

🪄 Skills: Account ManagementClient relationship managementCross-functional collaborationRelationship managementCustomer SuccessSaaS

Requirements:

at least 3 years of Account Management experience
Strong ability to develop rapport with clients
Expertise in internal and external relationship management
Creative problem-solving and adaptability
Understanding of SaaS best practices for client engagement
Strong communication skills across all levels

Responsibilities:

Maximize retention rate across the book of business
Drive adoption of AlphaSense solutions to uncover new opportunities
Identify revenue at risk to prevent churn
Forecast retention rates
Collaborate with Account Executives for growth opportunities
Cultivate relationships with users and stakeholders
Conduct Business Reviews with key stakeholders
Plan and execute user onboarding and training
Engage in proactive outreach with relevant information
Serve as the physical presence within each client