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Virtual Travel Reservations Specialist

Posted 2 days agoViewed

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📍 Location: Philippines

🔍 Industry: Travel and lifestyle concierge

🏢 Company: Ten GroupAdvertisingConsultingInformation Technology

🗣️ Languages: English, additional languages are a plus

🪄 Skills: Customer serviceAttention to detailProblem-solving skillsFluency in EnglishCRM

Requirements:
  • Fluency in English (additional languages are a plus).
  • In-depth knowledge of global travel destinations, transportation options, and luxury travel services.
  • Experience handling a high volume of calls and managing travel bookings.
  • Exceptional communication and interpersonal skills, maintaining calm and professionalism.
  • Proactive in identifying and resolving booking challenges.
  • Competence in CRM tools and other travel-related software.
  • Ability to work independently and in a team.
Responsibilities:
  • Handle a high volume of calls and emails.
  • Engage with members to understand their needs.
  • Seamlessly manage the reservation process to exceed expectations.
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