French Speaking Customer Support - Remote in Greece

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Requirements:

• Fluency in French and English; proficiency in additional languages is a plus.
• Experience in customer support, preferably in a related industry.
• Strong communication and problem-solving skills.
• Ability to manage multiple inquiries and work effectively under pressure.
• Familiarity with CRM systems and basic office software.
• A proactive approach to customer service with a positive attitude.

Responsibilities:

• Provide high-quality customer support to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Resolve customer complaints and issues in a timely and effective manner.
• Document all interactions accurately and maintain up-to-date records in the CRM system.
• Collaborate with internal departments to ensure a seamless customer experience.
• Stay informed about company offerings and policies to deliver relevant information to customers.