Italian Speaking Customer Service for Automotive Industry - Relocate to Greece

View full description

Requirements:

• Fluency in Italian with strong English language skills, both written and spoken, is essential.
• Previous experience in customer service, ideally within the automotive industry, is preferred.
• Strong problem-solving abilities and a commitment to providing a high level of customer satisfaction.
• Excellent communication and interpersonal skills, with the ability to effectively connect with customers.
• A proactive attitude with the ability to manage tasks in a fast-paced and dynamic environment.
• Attention to detail and strong organizational skills for managing inquiries and customer records accurately.
• A genuine passion for automotive products and services will be considered an asset, although training will be provided.

Responsibilities:

• Deliver exceptional customer support in Italian by assisting clients with inquiries related to automotive products and services.
• Address customer concerns and provide timely resolutions, ensuring overall satisfaction and loyalty.
• Document all customer interactions accurately in our database, maintaining up-to-date and detailed records.
• Collaborate with team members and other departments to escalate and resolve complex inquiries effectively.
• Stay current on automotive industry trends and product knowledge to better assist customers with informed recommendations.
• Proactively communicate with customers to build rapport and establish lasting relationships.
• Participate in regular training and development sessions to enhance skills and knowledge within the automotive sector.