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Italian Speaking Customer Support For Online Content Creators-Relocate to Greece

Posted 3 days agoViewed

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💎 Seniority level: Entry

📍 Location: Greece

🔍 Industry: Digital content, social media, and gaming

🏢 Company: Patrique Mercier Recruitment PT

🗣️ Languages: Italian, English

Requirements:
  • Fluency in Italian and English, both written and spoken.
  • Experience in customer service, particularly within online communities or content creation environments.
  • Excellent communication skills with a strong focus on customer care.
  • Ability to think critically and solve problems efficiently.
  • Familiarity with digital content platforms and support systems is a plus.
  • Strong organizational skills and the ability to multitask within a fast-paced environment.
  • A passion for creativity and helping content creators achieve their goals.
Responsibilities:
  • Deliver exceptional customer support to Italian-speaking online content creators.
  • Assist creators with inquiries related to platform features, troubleshooting, and account management.
  • Resolve customer complaints and issues effectively, ensuring satisfaction and fostering strong relationships.
  • Document customer interactions and provide feedback to improve service and platform functionality.
  • Collaborate with marketing and product teams to relay common issues and suggest enhancements.
  • Stay up-to-date with platform changes and services to offer accurate guidance to customers.
  • Engage with the creator community and promote a collaborative environment.
Apply

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