Dutch Speaking Technical Advisor - Athens (Remote in Greece)

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Requirements:

• Fluency in Dutch and English, both written and spoken.
• Experience in technical support or customer service is preferred.
• Strong analytical and troubleshooting skills.
• Excellent communication skills, especially in conveying technical information.
• Familiarity with digital platforms and online troubleshooting methods.
• Ability to work both independently and collaboratively in a remote environment.
• A proactive attitude toward learning and adapting in a dynamic setting.

Responsibilities:

• Provide exceptional technical support to Dutch-speaking clients via phone, email, and chat.
• Quickly diagnose and resolve technical issues to ensure a smooth client experience.
• Educate clients on the effective use of digital services and platforms.
• Keep accurate records of client interactions, inquiries, and solutions provided.
• Collaborate with team members to share knowledge and improve service delivery.
• Stay informed about product updates and relevant technologies to better assist clients.
• Engage in ongoing training and skill development to enhance your technical capabilities.