Client Experience Executive

Posted 4 days agoViewed

💎 Seniority level: Executive, 4+ years

📍 Location: Arkansas, Arizona, Colorado, Louisiana, New Mexico, Oklahoma, Texas

🔍 Industry: Insurance industry.

🏢 Company: ThreeFlow

⏳ Experience: 4+ years

🪄 Skills: Project ManagementCross-functional Team LeadershipAccount ManagementClient relationship managementSales experienceCustomer Success

Results-focused position driving measurable results for clients and revenue for ThreeFlow.
Sales skills applied to growth with existing clients vs. acquiring new clients.
Passionate about helping customers and experienced in client success as a strategic advisor.
Driven by outcomes and quick to take accountability and learn from mistakes.
Ability to inspire others and articulate the company vision.
Organized problem-solver, capable of breaking down tough problems into manageable parts.
4+ years of experience in Account Management or Growth, ideally in the insurance industry.
Experience with a usage-based revenue model is a plus.

Partner with the client leadership teams to better understand how ThreeFlow can add new value and then build action plans.
Proactively identify and solve barriers to success.
Drive revenue for the organization; focus on driving value as it correlates with revenue.
Serve as the voice of the client, articulating their business objectives, and work cross-functionally to meet those.
Build and lead complex project plans to ensure client goals and internal goals are met.
Maintain comprehensive knowledge of ThreeFlow’s products, services, and roadmap.
Conduct regular business reviews to track performance and ensure satisfaction.