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Customer Call Center Agent (Remote)

Posted 7 days agoViewed

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💎 Seniority level: Entry, 1-2 years of sales experience, 2-3 years of experience for ideal candidate

🔍 Industry: Customer Experience Management, Automotive Services

🏢 Company: Banyan Software👥 1-10💰 $19,950 Debt Financing almost 2 years agoComputerSoftware

🗣️ Languages: English, Spanish

⏳ Experience: 1-2 years of sales experience, 2-3 years of experience for ideal candidate

Requirements:
  • Bilingual candidates (Spanish/English) preferred.
  • English proficiency is necessary.
  • High School Diploma or GED.
  • At least one-two years of sales experience.
  • Computer know-how (internet, email, excel, basic navigation of general tools).
  • Computer-savvy with 2-3 years of experience in various applications, preference to call center experience.
  • Strong attention to detail and problem-solving skills.
  • Exceptional sales skills.
Responsibilities:
  • Answer inbound calls promptly and professionally.
  • Make outbound calls to clients and customers.
  • Provide insightful responses to inquiries.
  • Sell tires and upsell appropriately.
  • Schedule or modify appointments – primary goal is to get the customer into the store via an appointment.
  • Access and process customer information using our tools and applications.
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