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Installed Base Field Marketing Manager

Posted 26 days agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

💸 Salary: 66200.0 - 161900.0 USD per year

🔍 Industry: Cloud contact center software

🏢 Company: Five9👥 1001-5000💰 $747,500,000 Post-IPO Debt 11 months ago🫂 Last layoff 6 months agoCustomer ServiceSaaSCall CenterSalesEnterprise Software

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: SalesforceBudgeting

Requirements:
  • Bachelor’s degree in Marketing, Business, or related field.
  • 5+ years of experience in B2B software field marketing, demand generation, or customer marketing.
  • Experience in creating and deploying account-based marketing strategies.
  • Proven record of expanding install base opportunities through regional marketing.
  • Experience managing multimillion-dollar marketing budgets.
  • Knowledge of Salesforce, 6Sense, Marketo, Asana and other marketing technologies.
  • Detail-oriented, organized, able to meet deadlines.
  • Enthusiastic team player with the ability to work independently.
  • Excellent communication and interpersonal skills.
  • Experience in building relationships with diverse internal and external stakeholders.
Responsibilities:
  • Responsible for coordinating installed base growth marketing direction with input from various internal stakeholders.
  • Drive a customer-centric approach in alignment with growth and retention goals.
  • Develop integrated marketing strategies leveraging events, digital efforts, and personalized marketing.
  • Utilize ABM tools to measure program success and expand customer engagement.
  • Partner with account directors to generate expansion opportunities.
  • Manage detailed budgeting and forecasting for demand generation.
  • Oversee third-party vendors to ensure performance and value.
  • Track success criteria and KPIs for upsell/cross-sell opportunities.
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