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Sr. Technical Program Manager, Cloud Migration

Posted 9 days agoViewed

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💎 Seniority level: Senior, Over 10 years

📍 Location: Germany

🔍 Industry: Technology / Conversational AI

🏢 Company: LivePerson👥 501-1000💰 $100,000,000 Post-IPO Debt 8 months ago🫂 Last layoff about 4 years agoInternetCustomer ServiceArtificial Intelligence (AI)Business IntelligenceSoftware

🗣️ Languages: English

⏳ Experience: Over 10 years

🪄 Skills: Project ManagementAgileGCPJiraRisk ManagementConfluence

Requirements:
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent.
  • A Master's degree is preferred.
  • Over 10 years of full lifecycle program/project management experience.
  • Proficiency in Agile and Kanban methodologies.
  • Excellent written and verbal presentation skills.
  • Comfortable presenting to Director and Vice President-level stakeholders.
  • PMP and Certified Scrum Master certifications are preferred.
  • Strong business acumen in supporting technology operations.
  • Proficiency with agile tools like JIRA and Confluence.
  • Extensive experience in solution analysis in a global environment.
Responsibilities:
  • Maintain a comprehensive program roadmap guiding prioritization of activities.
  • Provide oversight and track progress against KPIs for cloud migration.
  • Develop and implement a risk management plan.
  • Monitor project progress and address potential roadblocks.
  • Conduct regular program reviews and report to stakeholders.
  • Track and document project issues with resolution plans.
  • Escalate critical issues for timely intervention.
  • Coordinate project activities and oversee schedules.
  • Engage with internal teams and executive stakeholders.
  • Establish processes for team collaboration and transparency.
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