Minority Depository Institution Relationship Manager

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Requirements:

• Experience managing and growing relationships with large clients.
• Ability to implement cross-functional strategies to drive revenue growth.
• Bachelor’s degree or a combination of work, education, and military experience.
• Five or more years of experience in the banking or financial services industry.
• Knowledge of Salesforce or similar eCRM tool preferred.
• Experience in sales and negotiation techniques, with a record of closing deals timely.
• Proficiency in Microsoft tools: Word, Excel, PowerPoint, and Outlook.
• MBA preferred.

Responsibilities:

• Serve as the primary point of contact for clients, sales support, marketing, and management regarding ongoing operations.
• Lead retention of partnerships through contract renegotiations and renewals to achieve profitable outcomes.
• Cultivate relationships across multiple levels at client organizations to identify and implement growth solutions.
• Maintain industry and product knowledge, understand clients' needs, and promote a positive company image.
• Meet or exceed corporate goals for revenue, profit, and customer satisfaction under limited direction.
• Collaborate with the Account Manager to ensure prompt resolution of client issues.
• Work closely with clients to understand their strategies, financial metrics, and performance to meet their needs.