People Operations Associate

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Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• 1-2 years of professional experience in HR, specifically People Operations or related function.
• Proficiency in people operations technologies like BambooHR, Jira Helpdesk, and Monday.com.
• Ability to provide excellent customer service and effectively resolve employee and manager issues.
• Understanding of employment laws and regulations, including FMLA, ADA, and FLSA.
• Demonstrated success working independently and remotely, with strong time-management skills.
• Strong organizational skills to handle multiple priorities with attention to detail.
• Polished written and verbal communication skills for effective engagement with employees and leadership.
• Ability to handle sensitive information confidentially and manage risks within the role.

Responsibilities:

• Take primary responsibility for new Zipster onboarding and master key People Ops tools.
• Manage the full onboarding and offboarding process, ensuring compliance and system setup.
• Act as first point of contact for employee queries and resolve or escalate issues.
• Manage employee data in the HRIS, generating reports and analyzing trends.
• Support benefits program processes and assist with compliance across employment laws.
• Assist with payroll processes and identify opportunities for improving People Operations processes.
• Participate in special projects related to employee engagement and policy updates.