Dutch Speaking Financial Services Support Agent - Athens (Remote in Greece)

Posted 10 days agoViewed

💎 Seniority level: Entry, preferably in financial services

📍 Location: Greece, Netherlands

🔍 Industry: Financial services

🗣️ Languages: Dutch, English

⏳ Experience: Preferably in financial services

🪄 Skills: Customer serviceAttention to detailWritten communicationFluency in EnglishVerbal communicationCRM

Fluency in Dutch and English is essential.
Experience in customer service or support roles, preferably in financial services.
Strong problem-solving skills with a keen attention to detail.
Excellent verbal and written communication abilities.
Familiarity with customer support platforms or CRM applications.
A commitment to providing high-quality service and efficiently resolving client inquiries.
Ability to work independently in a remote environment while managing time effectively.

Handle customer inquiries in Dutch related to financial services and products.
Assist clients with account management, transactions, and compliance queries.
Troubleshoot issues effectively and ensure timely resolution to client concerns.
Document all customer interactions accurately and maintain detailed records.
Work collaboratively with internal teams to deliver prompt and accurate support.
Engage in ongoing training to remain informed about financial regulations and product updates.
Deliver outstanding customer service, nurturing positive relationships with clients.