German Speaking Social Media Moderator - Athens (Remote in Greece)

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Requirements:

• Fluency in German and proficiency in English are required.
• Strong written and verbal communication skills in both German and English.
• Previous experience in social media moderation or customer service roles is preferred.
• Familiarity with various social media platforms and their community guidelines.
• A self-motivated individual capable of working independently in a remote environment.
• Effective problem-solving skills and the ability to think critically.
• Experience with content management systems and moderation tools is a plus.

Responsibilities:

• Oversee and moderate user interactions across various social media platforms, adhering to community guidelines.
• Engage with users by responding to comments and messages in a timely and friendly manner to encourage positive community engagement.
• Identify, report, and address inappropriate content while offering constructive feedback to improve moderation processes.
• Stay informed about the latest social media trends to adapt and enhance community engagement strategies.
• Collaborate with team members to achieve common goals and support effective social media strategies.
• Assist in the development and execution of social media campaigns and promotional activities.
• Analyze user engagement metrics to assess moderation effectiveness and inform strategy adjustments.