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Senior IT Operations Specialist

Posted 14 days agoViewed

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💎 Seniority level: Senior, at least 5 years

📍 Location: United States

💸 Salary: 100000.0 - 160000.0 USD per year

🔍 Industry: Healthcare technology

🗣️ Languages: English

⏳ Experience: At least 5 years

🪄 Skills: Troubleshooting

Requirements:
  • At least 5 years of experience in IT Operations or a similar role.
  • Understanding of SSO, SAML, and third-party application integration.
  • Experience with administrating Google Workspaces.
  • Proficiency in troubleshooting technical issues and providing remote support.
  • Ability to take ambiguous tasks and create actionable plans.
  • Strong written communication skills with stakeholders and vendors.
Responsibilities:
  • Oversee and manage access to third-party applications across the organization.
  • Manage the technical setup and configuration of applications.
  • Identify opportunities to automate routine corporate activities.
  • Provide timely and effective support to users experiencing technical issues.
  • Oversee platform onboarding and off-boarding processes related to third-party applications.
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  • At least 5 years of experience in IT Operations or a similar role.
  • Understanding of SSO and SAML, and third-party application integration.
  • Experience in administrating Google Workspaces.
  • Proficiency in troubleshooting remote support issues.
  • Ability to create clear plans from ambiguous tasks.

  • Oversee and manage access to third-party applications, ensuring integration with SSO providers.
  • Manage the technical setup and configuration of applications and integration with tools like Google Workspaces and Slack.
  • Identify opportunities for automation to enhance efficiency.
  • Provide timely support to users facing technical challenges.
  • Oversee onboarding and off-boarding processes for third-party applications.

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