Business Development Manager - Malaysia

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Requirements:

• An ideal candidate has a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics, or other relevant fields.
• 2-4+ years of relevant experience in Business Development in the hospitality business or with a SaaS company.
• Possesses a wide network within the travel industry in Malaysia.
• Comfortable with navigating software and conducting webinars/tutorials.
• Proven experience in delivering live and virtual presentations.
• Has a focused, 'hunter' mentality to drive new business.
• Communicates openly and directly while maintaining a consultative approach.
• Fluent in English; Malay and/or Mandarin are a plus.
• Experience with SalesForce or other CRM systems.
• Demonstrates a high level of diplomacy, strong interpersonal skills, and a positive attitude.

Responsibilities:

• Source potential client opportunities via cold calling, email campaigns, and through interactions with industry networks.
• Respond to all incoming product inquiries, referrals, and leads promptly.
• Organize face-to-face or online product demonstrations and advanced training sessions.
• Track existing client base and generate new sales by upselling products.
• Negotiate contracts while balancing service, client value, and profit margins.
• Help build and execute a business development plan and identify process improvements.
• Attend meetings, international conferences, and organize regional road shows as needed.
• Provide client feedback to the Product Development team.
• Maintain tracking of efforts in the CRM system and achieve KPIs.