Dutch Speaking Customer service for big Technoligy Company - Remote in Greece

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Requirements:

• Fluency in Dutch (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Previous experience in customer service, especially in the technology sector, is advantageous.
• Excellent problem-solving skills and dedication to customer satisfaction.
• Ability to work independently in a remote office setup.
• Interest in technology and familiarity with digital communication tools.
• Experience with customer relationship management software is a plus.

Responsibilities:

• Provide high-quality customer service via phone, email, and chat in Dutch.
• Assist customers with inquiries related to technology products, troubleshooting, and services.
• Resolve customer complaints and issues with efficiency and professionalism.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Stay updated on product knowledge and industry trends to assist customers effectively.