Norwegian speaking Customer support for financial institution - Remote in Greece

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Requirements:

• Fluency in Norwegian (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Prior experience in customer service or support roles, especially in financial services, is preferred.
• Excellent problem-solving abilities with a commitment to customer satisfaction.
• Ability to work independently and manage time effectively in a remote setting.
• Interest in the financial industry is advantageous.
• Familiarity with customer service software is a plus.

Responsibilities:

• Deliver high-quality customer support via phone, email, and chat.
• Assist customers with inquiries regarding financial products and services.
• Resolve customer complaints efficiently and professionally.
• Educate customers about account features and benefits.
• Maintain accurate records of customer interactions and follow up as necessary.
• Collaborate with team members to enhance service delivery and customer satisfaction.