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Insights Analyst

Posted 4 days agoViewed

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📍 Location: UK/Europe

💸 Salary: 28000.0 - 35000.0 GBP per year

🔍 Industry: Customer experience and feedback analysis

🏢 Company: Chattermill👥 51-100💰 $26,000,000 Series B about 2 years agoArtificial Intelligence (AI)Machine LearningAnalyticsEnterprise SoftwareNatural Language ProcessingSoftware

🪄 Skills: SQLData AnalysisMicrosoft ExcelPresentation skillsData visualization

Requirements:
  • Experience running experiments with quantitative and qualitative data analysis.
  • Experience using data analysis tools, specifically Chattermill, to garner insights.
  • Ability to tell stories and present data insights engagingly.
  • Good communication skills for explaining technical concepts to nontechnical audiences.
  • Strong attention to detail and structured problem-solving approach.
  • Confident presentation skills.
  • Collaborative mindset and ability to work with deadlines.
Responsibilities:
  • Conduct data analysis using the Chattermill platform.
  • Support Experience Led Growth Consultants with high-quality and timely data-driven insights.
  • Identify opportunities for clients to improve customer experience outcomes.
  • Create Insight Dashboards and Powerpoint Presentations.
  • Present insights to clients to enhance customer experience, growth, and retention.
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