ApplyOnline Chat Support Agent - Work remote worldwide, no experience needed.
Posted about 24 hours agoViewed
View full description
💎 Seniority level: Entry, No prior experience required
📍 Location: United States, Canada, United Kingdom, Australia, New Zealand
🔍 Industry: Online media
🏢 Company: The House Of Mercier
🗣️ Languages: English
⏳ Experience: No prior experience required
🪄 Skills: Written communicationTroubleshootingComputer skillsCustomer support
Requirements:
- No prior experience required, open to all levels of applicants.
- Strong written communication skills in English.
- Ability to work independently and manage time effectively.
- Comfortable using computers and various chat software.
- A passion for helping others and providing excellent customer service.
- Willingness to learn and adapt to new technology and systems.
- Access to a reliable internet connection and a quiet workspace for remote work.
Responsibilities:
- Engage with customers in real-time through online chat support.
- Provide accurate information and solutions to customer inquiries.
- Maintain a positive and professional tone in all customer interactions.
- Document customer interactions and feedback for quality assurance.
- Collaborate with team members to improve customer support processes.
- Assist in troubleshooting common issues faced by customers using online resources.
- Upsell and promote additional services or products where appropriate.
Apply