Prior experience with technical products, fintech, or B2C/B2B commerce, ideally in billing or payments.
Ability to drive learnings, execution, and impact in a product area with ambiguity.
Deep technical understanding of how billing infrastructure works at scale, ensuring high performance, reliability, and monitoring.
Strong quantitative and analytical mindset for collaboration with data science and independent analysis.
Effective communication skills to influence product and engineering teams from a developer-experience perspective.
Strong understanding to define success and drive critical metrics.
Embodies EAGER values: ethical, adaptable, gritty, empathetic, and remarkable.
Inspired by MOVE principles: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
Responsibilities:
Work across Grammarly to define and expand our billing platform to address immediate needs and also serve for the long term.
Present to engineering, product, and leadership on quality insights and strategic initiatives.
Partner closely with Payments, Data Science, Enterprise, Go-to-Market, Finance, Accounting, and Legal teams to optimize and drive subscription growth.
Use quality insights and data to influence roadmaps and drive improvements across our systems and infrastructure.