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Claims Assistant

Posted 3 days agoViewed

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💎 Seniority level: Entry, 2 - 3 years

📍 Location: United States

💸 Salary: 21.75 - 27.0 USD per hour

🔍 Industry: Commercial Insurance

🏢 Company: Pie Insurance👥 251-500💰 $315,000,000 Series D over 2 years ago🫂 Last layoff over 1 year agoFinancial ServicesInsurTechInsuranceSmall and Medium Businesses

⏳ Experience: 2 - 3 years

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceOrganizational skillsData entry

Requirements:
  • A high school diploma or GED is required.
  • 2 - 3 years of experience working in a Workers’ Compensation claims environment and familiarity with the claims lifecycle.
  • Ability to prioritize work and maintain a high level of organization.
  • Professional and prompt response to customer requests.
  • Competence in gathering and analyzing information, developing solutions, and identifying problems.
Responsibilities:
  • Enter and review claim notes in the claims management system.
  • Create, review and complete diaries in the claims management system.
  • Assist with creating new claims in the claims management system.
  • Review and describe mail in the claims management system.
  • Process payments and create/send benefit notices and letters.
  • Prepare court litigation documents.
  • Calculate and pay mileage reimbursement requests.
  • File and serve documents to multiple parties.
  • Call medical providers for information related to claims.
  • Schedule medical appointments and process vendor referrals.
  • Respond to inquiries and make outbound calls as needed.
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