Customer Support Specialist - No experience needed

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Requirements:

• No prior experience required; a willingness to learn and develop is essential.
• Strong verbal and written communication skills.
• Ability to empathize with customers and address their needs effectively.
• Detail-oriented mindset and organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Interest in luxury jewelry and a passion for customer service are highly valued.
• Flexibility to work varied shifts, including evenings and weekends.

Responsibilities:

• Handle customer inquiries through various channels, including phone, email, and live chat.
• Provide information about products, order statuses, and company policies.
• Assist in resolving customer issues with patience and professionalism.
• Maintain accurate records of customer interactions.
• Participate in training sessions to enhance product knowledge and customer service skills.
• Collaborate with team members to ensure a seamless customer experience.
• Contribute to a positive and engaging work environment.