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Client Services Director

Posted about 1 month agoViewed

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💎 Seniority level: Director, 12+ years

📍 Location: USA

💸 Salary: 130000.0 - 167500.0 USD per year

🔍 Industry: Technology

🏢 Company: Smartsheet👥 1001-5000💰 $3,200,000,000 Post-IPO Debt 4 months ago🫂 Last layoff almost 2 years agoSaaSEnterpriseSoftware

🗣️ Languages: English

⏳ Experience: 12+ years

🪄 Skills: LeadershipProject ManagementBusiness AnalysisResource PlanningCommunication SkillsNegotiationClient relationship managementSales experience

Requirements:
  • 12+ years of experience carrying a services sales quota for enterprise customers.
  • Ability to successfully communicate and position the value proposition of PS offerings.
  • Demonstrated excellence in verbal and written communication.
  • Expertise in persuasive communication techniques.
  • Ability to develop and articulate Business Cases / ROI studies.
  • Willingness to travel up to 50%.
  • BS degree or equivalent is required.
  • Smartsheet experience is preferred.
Responsibilities:
  • Lead the end-to-end sales cycle for the Professional Services Sales team.
  • Understand customer business and technical objectives to deliver services strategy.
  • Create services opportunities and manage pursuits.
  • Maintain and manage customer relationships from initial discussions to deal closure.
  • Present Professional Services offerings to customers.
  • Collaborate with leadership on resource planning for successful onboarding.
  • Meet or exceed Services quotas for Professional Services sales.
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