Manager, Implementation

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Requirements:

• Customer focus with experience managing diverse range of customers.
• Proven experience in consultative roles understanding client strategies.
• Knowledge and experience in Commercial Real Estate Technology.
• Strong project management skills with effective communication.
• Excellent consulting and listening skills to translate customer needs.
• Ability to work collaboratively with internal teams.
• Expert communication skills for facilitating strategic conversations.
• Exceptional organizational skills and attention to detail.
• Focus on continuous improvement of products and processes.
• Positive, solutions-focused attitude with time management skills.

Responsibilities:

• Quickly become an expert in product functionality and provide demos/trainings.
• Oversee the entire software implementation from planning to completion.
• Work closely with clients to gather and analyze business requirements.
• Collaborate with development to design software solutions.
• Develop and execute testing plans for software validation.
• Create training materials and provide ongoing user support.
• Manage and communicate changes during the implementation.
• Document all aspects of the implementation process.
• Collaborate with cross-functional teams to ensure alignment.
• Identify opportunities for process improvements.